Journal Name : The Influence of Electronic Customer Relationship Management (E-CRM) on Customer Satisfaction (CS) and Customer Loyalty (CL): A Pilot Study in Malaysian Private Institute of Higher Learning
ISSN No. : 0000-0000
Publisher : International Islamic University Malaysia (IIUM)
Advisory board Advisory board Advisory board
Dr. Rajendra Shendge Ecaterina Patrascu Flavio de Sao Pedro Filho
A. R. Burla College, India Spiru Haret University, Bucharest, Romania Federal University of Rondonia, Brazil
Directory of Research Journals Indexing
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