The objective of this article is to design and to implement a procedure that integrates management control tools focusing on process, to improve the efficiency and the efficacy. It was carried out an experimental study where is defined a procedure, based in the Balanced Scorecard, which integrates the process management into the strategic planning and their evaluation. As results of this work, we define the key factors of success associated with the four perspectives of the Balanced Scorecard that are linked through the cause-effect relations obtaining the strategic map that allows visualizing and communicating the enterprise strategy. The indicators evaluate the key factor of success, integrating the process with the assistance of a software. The implementation of the procedure in a commercialization enterprise contributed to integrate the process definition into the strategic planning. The alignment was evaluated and the efficiency and efficacy indicators improved the company´s performance

The load flow is of great importance in assisting the process of decision making and planning of generation, distribution and transmission of electricity. Ignorance of the values in this indicator, as well as their inappropriate prediction, difficult decision making and efficiency of the electricity service, and can cause undesirable situations such as; the on demand, overheating of the components that make up a substation, and incorrect planning processes electricity generation and distribution. Given the need for prediction of flow of electric charge of the substations in Ecuador this research proposes the concept for the development of an automated prediction system employing the use of Artificial Neural Networks

This investigation analyses the history of the vulnerabilities of the base system Windows Server 2012 highlighting the most critic vulnerabilities given every 4 months since its creation until the current date of the research. It was organized by the type of vulnerabilities based on the classification of the NIST. Next, given the official vulnerabilities of the system, the authors show how a critical vulnerability is treated by Microsoft in order to countermeasure the security flaw. Then, the authors present the recommended security approaches for Windows Server 2012, which focus on the baseline software given by Microsoft, update, patch and change management, hardening practices and the application of Active Directory Rights Management Services (AD RMS). AD RMS is considered as an important feature since it is able to protect the system even though it is compromised using access lists at a document level. Finally, the investigation of the state of the art related to the security of Windows Server 2012 shows an analysis of solutions given by third parties vendors, which offer security products to secure the base system objective of this study. The recommended solution given by the authors present the security vendor Symantec with its successful features and also characteristics that the authors considered that may have to be improved in future versions of the security solution

The environment contamination in Ecuador, done by the production, transport and commercialization of hydrocarbons, requires further research regarding new treatment alternatives that use biodegradable substances. In this study, abdominal shrimp shell waste, Litopenaeus vannamei was used to obtain chitosan and then apply it as a biocoagulant to a wastewater sample contaminated with hydrocarbon products. The produced chitosan was characterised by potentiometric titration, resulting in a deacetylation degree (%DD) of 87.18%– 93.72% and by intrinsic viscosimetry, obtaining an average molecular weight (g/mol) of 5.2x105 –5.4x105. The application of chitosan was done in a jar test, for which a completely randomised factorial design 2k was set, resulting in an evident statistically significant effect for all the factor studied, that is, pH (Initial), chitosan type and agitation method, using the turbidity percentage removal as the response variable. As a result, a pH of 5.5, a 2 mg(Chitosan)/L(sample) and a fast agitation method were applied to a contaminated sample reducing the turbidity in 98.19%, the oxygen chemical demand in 78.17%, color in 91.45% and total petroleum hydrocarbon in 99.09%