Abstract :Patient absconding from emergency department and its financial burden: a study
in a large public hospital, Tehran
Ehsan Zarei1, Sima Marzban 1, Roya Rajaee 2, 4, Marziye Najafi *2, 3
1- Assistant professor of Health Care Management, School of Public Health, Shahid Beheshti University of Medical
Sciences, Tehran, Iran
2- MSc, Health Care Management, School of Public Health, Shahid Beheshti University of Medical Sciences, Tehran, Iran
3- Imam Khomeini Hospital, Tehran University of Medical Sciences, Tehran, Iran
4- Shahid Sabzeparvar Health Center, Alborz University of Medical Sciences, Karaj, Iran
ABSTRACT
Background and Aims: Patient absconding is a major health issue with economic, social, and health costs
and consequences. The present study aimed to investigate the absconding rate from a emergency department
and its financial burden in a public hospital in Tehran, IRAN.
Materials and Methods: This retrospective and descriptive study was carried out in the emergency
department of a large public and teaching hospital in Tehran. Data were collected using the absconded patient
records from 23 September 2013 to 22 September 2014. Data were analyzed using descriptive statistics.
Concerns about medical ethics, including patient’s confidentiality and hospital name were observed at all
stages of study.
Results: The results of this study indicate that 774 patients had left the hospital without permission or a
notice to staff, so the absconding rate in this study was about 2.4 percent. Young, male, married and uninsured
patients were more absconded. Average billing per absconded patient was 1,449,738 Iranian Rials (IRR). The
hospital was consequently incurred financial losses amounted to 1,122,097,212 IRR as a result of patient
absconding.
Conclusion: In order to preventing and reducing the abscond rate, the following strategies are recommended:
the identification of high-risk patients for further care, regular monitoring of emergency departments, good
communication and interaction with the patient and his family, introducing the discharge against medical
advice (DAMA) policy to patients, accurate recording of patient information to reduce the risk of abscond or
access to him/her after the absconding.
Key words: Patient Absconding, Emergency Department, Retrospective Study
*Corresponding Author:
School of Public Health, Shahid Beheshti University of Medical Sciences, Tehran, Iran
Email: marziyenajafi@yahoo.com
Received: 11 Apr 2015
Accepted: 8 Dec 2015