The motive of research paper is to study the perceptions of customers regarding ECommerce. In order to achieve the objectives the data has been collected from the Social website “Twitter” in the form of tweets. Actually no particulars questionnaire has been prepared. Only the Real time (4-years) Tweets (Amazon) has been extracted from Twitter by using the (Sentiments analysis) analytical tool i.e. R-Studio. To study the perception the Number of Tweets used is 5000 and to study the satisfaction the Number of Tweets used are 717. Analysis (Sentimental) of Tweets is also made during the study by using R-studio. The present study found that earlier customers perceived E-commerce as a good platform to boost one’s business, but now they are also talking about Plaza Systems, Block Chains and Token Systems. The study also concluded that the customers were highly satisfied with Ecommerce platforms.

Innovation is one of the key factors for the economic growth of any country. One of the major benefits of Technology Park is that these parks promote innovation. An investment in innovation and technology leads to increase in productivity which further leads to economic growth and a higher standard of living. Technological innovation is an important component which endorses productive variations in the quality and quantity of knowledge through the procedure of development and advancement that further facilitate prompt changes in the economy and generate long-term economic growth (Fallah and Ibrahim, 2004). The objective of the study is to elaborate the evolution, growth and contribution of Technology Parks as intrinsic incentive for industrialization of Punjab and analyze the relevance of Technology Parks for Industrial Development of Punjab. For evaluating the relative effectiveness of technology parks on Punjab’s industrialization over the study period, the stepwise regression has been deployed and it is found that the studied firms have shown acceleration in employment, sales turnover and productivity and this increment is highly significant throughout the study period in-question. The investment in technology parks has helped the region to achieve its goal and hence the performance of technology parks has been significantly effective in Punjab’s industrialization

The purpose of this paper is to investigate the applicability of Value Stream Mapping (VSM) in leading automotive parts manufacturing organization of Haryana using personal interviews, secondary data and observations. The current state map was developed for Maruti Suzuki emblem after making necessary observations and calculations. Then various improvement proposals had been identified based on Lean manufacturing theories and the future state map was developed. After preliminary study on manufacturing process it was apparent that plating line was having more defects and had rejection percentage rate of about 12%. Root cause analysis (RCA) was applied to identify relevant causes of significant rejection rate by using tools such as Pareto chart, cause and effect diagram and Why-Why Analysis. The outcome of project was reduction in overall rejection rate in plating process of Emblem Maruti Suzuki from 12% to 4.8% and thus leading to improvement in productivity of plating line

This study is an effort to examine the impact of leadership styles and conflict management on organizational commitment in the context of insurance sector in Punjab. In order to study the impact on organizational commitment; five conflict management modes, namely accommodating, compromising, competing, avoiding, collaborating; and two leadership styles, namely transformational and transactional have been chosen as the focus of the research. The data was collected from 500 respondents on the basis of purposive non random sampling technique. Out of the questionnaires distributed, 477 sets of questionnaires were found fit for analysis, whereas, the others were not included in the analysis because of lack of proper information. The data was analyzed by using Karl Pearson’s correlation and regression analysis and by applying MS- Excel (2007) and SPSS (21.0). The results of the study have demonstrated that the overall impact of leadership styles and conflict management styles on organizational commitment is positive and significant; however, avoiding conflict management and transactional leadership style have insignificant impact on organizational commitment. The findings suggest that the insurance sector concerns need to establish an environment where managers can utilize their talents to the maximum.

Increasing generation rate of waste became a challenging issue for many countries in the world. Need for sustainable waste management is inevitable because climate change and environmental degradation is associated with it. Globally, there is a pressing need for sustainability and minimum utilization of resources. Waste creation is an indispensable part of every human society. In inception, motivation behind the solid waste management is to decrease the hazard to public health and later the environmental attention turned into a fundamental concentration of SWM. In 1996 the United Nations Environmental Programme (UNEP) explained ‘integrated waste management’ as ‘a framework of reference for designing and implementing new waste management systems and for analysing and optimising existing systems’. It is a challenging process to develop and implement sustainable solid waste management in developing countries. Integrated waste management approach is based on 3R approach (reduce, reuse and recycle). In current scenario, various material and energy recovery technologies are developed and incorporated in present framework. Sustainability improves if waste management is integrated to other system. The information provided by this article is very important for planning and implementing waste management system in cities.

A commodity exchange is a place which provides a trading platform for trade of commodities and related investments. These commodities may be related to products of agriculture, basic metals, bullions, energy, etc. The growth of four selected commodities traded at MCX was tested in the present study. These commodities were agriculture, bullion, energy and basic metal. The descriptive statistics was used to check the basic nature of the data. The correlation and regression analysis was employed to test the significant relationship between the selected variables and time. The significant change in the number of traded quantity and value was confirmed during the study period.

Inspite of huge hue and cry against its implementation, India has finally succeeded in introducing a smart taxation reform named Goods and Services tax which is going to bring into reality the fundamental principle of "One Nation-One tax-One Market". In actual practice GST is simply a well-designed value added tax which has inbuilt feature of tax credit facility so as to promote ultimately the seamless credit flow and thereby eliminating cascading effect which proves to be the major hurdle in the existing indirect tax regime. Under GST mechanism, ITC follows supply chain in both intra-state as well as inter-state transactions. Apart from some teething problems like enhanced tax compliance burden, temporary price hike etc; GST will resolve the problems of old complex tax system having so many loopholes. Moreover credit of tax paid in the course of import is also allowable. This research paper throws an insight into vital and game changing role played by Input tax credit in GST era. Further the paper has analyzed the ITC settlement procedure along with the conditions for claiming the same so as to show its worth in making GST a taxpayerfriendly tax. Finally the study exhibit the detailed impact of ITC on entire supply chain, avoiding frauds or revenue leakage for the government, effective deployment of resources in the business and considering it as a real win-win-win.

The primary objective of any company or corporation is to get and keep the customer. Customer relationship management (CRM) is an information technology- driven strategy companies use to get and keep a customer. According to the techtarget.com, CRM systems ensure “management, salespeople, people providing service, and perhaps the customer can directly access information; match customer needs with product plans and offerings, remind customers of service requirements, know what other products a customer had purchased, and so forth.” With this level of knowledge and empowerment, corporations can provide the services required to get and keep the customer buying. This paper focuses on the objective of studying the impact of information technology as the key part of CRM on the hotel industry. The study is done primarily through the collection of the previous studies conducted, related to use of the social media , e- marketing, use of website, use of E-mail as a tool of promotional marketing and also the collection of primary data by the use of questionnaire targeted on the employees of the hotels.