PERAN INTELLIGENCE QUOTIENTS (IQ) DAN EMOTIONAL QUOTIENTS (EQ) TERHADAP KINERJA KARYAWAN DENGAN BUDAYA ORGANISASI SEBAGAI VARIABEL INTERVENING. (Survey pada karyawan PT. Mas Agung Sejahtera di Madura) | Author : Gazali Gazali, Nuzulul Qurnain | Abstract | Full Text | Abstract :This study aims to determine the effect of Intelligence Quotients (IQ) and Emotional Quotients (EQ) on Employee Performance mediated by Organizational Culture. This research uses a quantitative approach and the type of research is explanatory research. The research sample amounted to 90 employees of PT. Mas Agung Sejahtera in Madura, with the method used is saturated sampling. The type of data used in the form of primary data obtained from the distribution of questionnaires. Analysis of the data used is Path Analysis with SPSS tools. The results showed that Intelligence Quotients (IQ) had no direct effect on employee performance. Intelligence Quotients (IQ) have an indirect effect on Employee Performance through Organizational Culture. Emotional Quotients (EQ) have a direct effect on employee performance. Emotional Quotients (EQ) have an indirect effect on Employee Performance through Organizational Culture. Organizational Culture is able to mediate Intelligence Quotients (IQ) and Emotional Quotients (EQ) on Employee Performance. |
| PENGARUH REPUTASI TERHADAP LOYALITAS NASABAH DI BPRS SUKOWATI SRAGEN | Author : Aulia Nur Rahmasari, Rofiul Wahyudi | Abstract | Full Text | Abstract :
BPRS Sukowati Sragen is one of the regional companies that has a good reputation as evidenced by various awards from stakeholders.This research aims to find out the influence of reputation on customer loyalty in BPRS Sukowati Sragen.
This study uses quantitative approaches through google form questionnaires and populations in this study using BPRS customer Sukowati Sragen. The study used sample determination techniques with snowball sampling and analysis in this study using simple regression analysis with SPSS analysis tool version 2.0.
The results of this study reputation have a significant influence on customer loyalty at BPRS Sukowati Sragen. This is evidenced reputation has a significant rate of 92% to customer loyalty. While 8% is likely to be influenced by product quality, customer satisfaction or customer trust. Researchers did not examine 8% of these other factors.
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| GOLD PAWN (AR-RAHN) IMPLEMENTATION IN INCREASING CUSTOMER LOYALTY (CASE STUDY PT. BPRS BHAKTI SUMEKAR PRAGAAN BRANCH) | Author : Holilur Rahman, Luluk Mukarromah | Abstract | Full Text | Abstract :PT. BPRS Bhakti Sumekar plays an active role in the regional economic development of Sumenep Regency, this is proven by its existence PT. BPRS Bhakti Sumekar in every activity, either directly or indirectly related to the community as a form of corporate responsible for social welfare and the formation of agents in bill collection turns out to have a positive correlation in customer loyalty. This study aims to determine the implementation of gold pawn ar-rahn) in increasing customer loyalty at PT. BPRS Bhakti Sumekar Pragaan Branch, and is there any difference between practice and theory on gold pawn (ar-rahn) in increasing customer loyalty at PT. BPRS Bhakti Sumekar Pragaan Branch with relevant data sources and using observation techniques, interviews with the authorities, and documentation. In this study researchers used a qualitative method, namely the case study method by conducting direct field surveys. Data analysis uses data reduction, display data, and conclusion data. The results showed that the community was very enthusiastic about pawning their gold. However, since the corona 19 virus, gold pawning has decreased. Then the implementation of gold pawning at the BPRS Bhakti Sumekar Pragaan Branch was again due to the declining gold price, and increasingly fierce competition. so the Bank strives to increase it again so that customers are more tempted to pawn their gold than so the Bank makes efforts to increase it again so that customers are more tempted to pawn their gold than to sell.
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| INVESTIGASI FUNDRAISING ZAKAT INFAQ SHADAQAH DI LEMBAGA AMIL ZAKAT INFAQ SHADAQAH NAHDLATUL ULAMA (LAZISNU) KABUPATEN PAMEKASAN | Author : Achmad Jufri, Iqbal Rafiqi | Abstract | Full Text | Abstract :LAZISNU Pamekasan Regency as one of the amil zakat institutions which has quite high in 2018, which reached a total revenue of Rp. 1.5 Billion. Based on this, there are two focus studies in this research, namely: first, how to analyze the implementation of the Zakat Infaq Shadaqah (ZIS) fundraising strategy at the Amil Zakat Infaq Shadaqah Nahdlatul Ulama (LAZISNU) Institute of Pamekasan Regency; second, how to evaluate or control the fundraising strategy carried out by LAZISNU Pamekasan Regency. This study uses a qualitative approach with a descriptive type of research. Sources of data obtained through interviews, observation and documentation. The informants are supervisors, core management, and fundraising staff. While checking the validity of the data is done through persistence of observation and triangulation. The results showed that the implementation of the zakat infaq shadaqah fundraising strategy at LAZISNU Pamekasan Regency was carried out in collaboration with other organizations or agencies under the auspices of NU and institutions or companies. The first strategy that was prepared was to form a competent LAZISNU board. In the early stages, LAZISNU conducted mapping and data collection on prospective donors and muzakki (identification or segmentation and targeting) to determine the appropriate fundraising method. There are two methods used, namely direct fundraising and indirect fundraising. In addition, LAZISNU also provides special services for donors in the form of a donation pick-up service. Evaluation of the strategy or controlling fundraising zakat infaq shadaqah at LAZISNU Pamekasan Regency is held every month which is packaged with the column lailatul ijitma to correct and improve strategy implementation so that it remains consistent in carrying out the fundraising strategy even though it is faced with internal and external problems. |
| INVESTIGASI PERAN FEE BASED INCOME TERHADAP PROFITABILITAS (ROA) DI BANK SYARIAH INDONESIA (Studi Kasus Pada PT. Bank Syariah Mandiri Periode 2005-2014) | Author : Iqbal Rafiqi, Fatati Nuryana, Maftuhatul Faizah, Achmad Jufri | Abstract | Full Text | Abstract :The existence of fee-based income solutions and services shows Islamic banks attempts to improve, one of which is PT. Bank Syariah Mandiri, which can generate a fee-based income of Rp. 783,649,000,000. (September 2014,) This is intrinsically tied to Islamic banks approach to satisfy the companys goal of improving profits, and BI is more concerned with evaluating a companys profitability based on the amount of return on assets (ROA) than than return on equity (ROE) bank. At PT. Mandiri Syariah Bank, the goal of the study was to evaluate the increase of fee based income (FBI) and see if there was an influence of fee based income on the rate of return on assets. The statistical method of simple linear regression analysis is used in this research for quantitative analysis. The research data that has been collected was secondary data. The sample was collected from PT. Bank Syariah Mandiris quarterly financial statements from 2005 to 2015, which can be accessed at www.bi.go.id. The results showed that hypothesis testing with t test and F test resulted in an independent variable, namely fee based income (FBI), having a significant effect on the level of return on assets (ROA). The t test test (Table Coefficients) obtained a t value of 4.444, - while statistical table (t table) obtained a t value of 2.032, - meaning ttable tcount (2. with t and F each having a significance value of 0.000, which is less than 0.05. Based on the results of the regression analysis, the regression equation obtained is Y = 0.714 + 0.0000008606 X, this equation states that in the absence of fee based income (FBI) the rate of return on assets (ROA) is 0.714, - and every increase of 1,000,000 rupiah fee based income (FBI) will cause an increase of 0.8606, - in the rate of return on assets (ROA). The coefficient of determination (R2) is 0.349, - (Ajusted R Square) this means that 35% of the variation in return on assets (ROA) is explained by variations in fee based income (FBI) while the remaining 65% is explained by variations in other factors such as income from Islamic bank financing. |
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